Showing posts with label it management. Show all posts
Showing posts with label it management. Show all posts

Wednesday, September 8, 2010

New Developments In IT Managed Services

When one looks at IT managed services one can see that it is an area where the management of information technology is of key importance. However, what many individuals do not understand is that when it comes to managing IT, often it is done so strictly from the clients perspective. As such, quality of service provided is paramount to a good managed services team. Therefore, it is of utmost importance that those working in the field know and understand both the purpose of the team for which they work and the various contributions which such a team provides to clients worldwide. However, most important to success within the field is the ability to understand a variety of applications and processes which are used within this realm of Internet technology. These may include, but are not limited to, the ability to work remotely, providing uploads and other services which clients need in order to be able to download automatic updates and security patches to their systems. In addition, one also can stay connected with their client base over a shared network and can conduct business in the virtual realm rather than spending a great deal of money and time on travel. However, with as quickly as technology progresses today, especially with all the new applications and processes associated with net books and smart phones, it can often be hard to stay ahead of technology when it comes to knowledge regarding same. Still, the more one can stay on top of new trends, the better chance one has of landing a job in IT both now and in the future. For, as technology advances, so too other areas of science and technology. Therefore, there is no doubt that individuals with knowledge are going to be some of the most powerful individuals in the world of IT.

 

 

However, one must also understand the benefits associated with the many applications in order to sell customers on the various security patches or software upgrades which may have costs associated with same. So, the more software applications one knows the better. For, this is true whether one is an employee working on such a product for a client, or one who delivers such products to a client, for both require knowledge and knowledge is power. With regards to terminology, IT managed services, as of now is not proprietary and does not belong to any individual or company. However, it is a phrase and title that is used quite often. Most likely because the phrase states the definition of what an IT management team does, manage services to clients with products associated with IT services. As such, it has become a well known phrase whose origin remains unclear at this point and time.

 

Whereas, another IT management function within the realm of IT management is a process focused system which works to increase processing speed of various applications, downloads and other processes. In addition, methodologies, frameworks and business process management are all aspects of this division of a managed services team. Last but not least, the process also focuses on providing a format in which other activities relating to IT and IT personnel are framed. Whereas, operational concerns are also key in overall improvement are often related to information technology and are in turn seen as an integral part of operations architecture. Although, one may want to note that this area is different from internet technology development or application support. Still, it is a valid area in which automatic updates and other automatic processing are included. Therefore, it is still relevant when it comes to managed services as related to Internet technology. To this end, software written for sale or development of microprocessors are not often seen as part of managed services team responsibility; However, systems used by business and marketing often are. Regardless, if one has the knowledge and power to withstand employment on a IT managed services team, most likely one is opening to the door to many other future opportunities as well.

Tuesday, September 7, 2010

Using Remote Operations With Software IT Management Software

While there are times no doubt when an IT Manager or a member of an IT support team must be away from the office, this does not necessarily mean one can not still have access to files located at the location where a personal computer or laptop resides. Therefore, today one does not have to carry around a number of files as one can still gain access to information stored on a personal hard drive or company computers and servers. This is thanks to the advancement in Software IT Management and remote software technology which is now available for home, network and office computers worldwide.

 

So, although remote software has existed for some time, it is being used far more often and by many companies now than ever before. However, if a company is going to use such management software, one needs to be sure that appropriate passwords and user ids are assigned to all employees who may be using such a program from a remote location or downloading applications to a customer location. For, when doing so, one protects both oneself, the company and the customer.

 

As such, while it can be quite beneficial to have the ability to work and manage software from a remote location, individuals need be very cautious while doing so. For, generally one is also working with company information which may be confidential or proprietary in nature; Therefore, one does not want to run the risk of allowing such information to slip into the hands of a competitor.

 

Applications for such software often include, but not are not limited to, software which allows a company to stay connected to their customer base by providing automatic software updates to products which a user has purchased. However, it is advised when using such a feature that one also include the ability to turn off automatic updates when desired, such as during heavy downloads or software upgrades. Still, if one is going to use a software package on a long-term basis, it is often good to accept automatic updates to assure one does not miss any important security patches or other software updates over time.

 

Other features include, the ability to access and troubleshoot customer software from a remote location, the ability to deliver download files of software security patches and upgrades and to have an ongoing virtual relationship with a customer base over time. As such, today there are several companies which offer a variety of IT management software. However, some are no doubt better for some applications than others. Therefore, it is good to know which applications one desires to use form a remote location before installing such software.

 

In addition, when one uses such software, one often sees greater flexibility in scheduling, higher speeds of processing and an overall competitive nature when it comes to supplying such software. In addition, one can also see greater manageability, security and customer service by using such management software. To this end, this can often be important software for anyone working as an IT Manager or as part of an IT management team.

 

As most individuals live in both a virtual and physical world in this day and age, many individuals may require assistance when it comes to troubleshooting applications. For example, when one notifies a cable or internet provider and the provider logs in to an account to assist with an issue, this is a good use of techniques related to such software. However, this is only one of many uses in which such software can be useful.

 

Although, whether one is going to use the software to access data files remotely, or to manage applications at a customer site from a remote location, there is no denying the value of such software. For, one can save a great deal of time and money when using software that allows one freedom from travel where possible by the use of remote applications and troubleshooting, not to mention having the ability to assist in problem solving by having a direct line to the company who provided such Software IT Management applications.